Intelligent management with varied products and omnichannel presence
Milvus has a multichannel presence.
Our purpose:
Innovate by enabling our customers to manage their processes and focus on added value.
What do we do?
We develop innovative solutions for our customers to optimize their processes, assisting their strategic audiences and, achieving results that add value to their business.
Meet Milvus
Milvus was created to handle the challenge of improving the management of IT companies. With a unique system that combines service and inventory, Milvus allows professionals to be productive, proactive and preventive. Then, the company improves its service quality, expands scale and increases its financial results.
Empathy
Recognize and value what is relevant to those around us.
Innovation
Take advantage of resources available to assertively achieve unprecedented systemic results with perceived valuation.
Result
Achieve the goals that have been planned and identified, now and for the future, guided by an appropriate or requested deadline.
Ticket via email
Customer service via chat
Web ticket
Ticket via app
Ticket via phone
Monitored devices
Ticket via WhatsApp
Timeline
2016
Milvus
was created
2017
Partnership with BomControle, improving the efficiency of billing processes
2018
Milvus celebrates 1000 customers.
2019
Support for GDPR
2020
Entry into the international market
2021
Moving to a new larger office, better prepared for business growth
2021
Entry to they B2C market
2021
New brand: Milvus has changed without losing its essence
Futuro
Launch of new products and entry into new foreign markets
2016
Milvus
was created
2017
Partnership with BomControle, improving the efficiency of billing processes
2018
Milvus celebrates 1000 customers.
2019
Support for GDPR
2020
Entry into the international market
2021
Moving to a new larger office, better prepared for business growth
2021
Entry to they B2C market
2021
New brand: Milvus has changed without losing its essence
Futuro
Launch of new products and entry into new foreign markets
Testimonials of Milvus users
The company’s growth objective
Milvus is an unparalleled company to work for, I consider it the best company I know, with excellent professionals who all work together for a single goal. It's a united company, like a family! Its workplace environment is excellent and, above all, the company's concern about its employees is a differentiator that makes it a very special company! In summary, I strongly recommend the company to anyone who wants to work with freedom of ideas, who wants to expand knowledge and who is focused on their growth objective in both their professional life or with the company.
Favio Ramos
Customer success
Startup mentality
The 'startup mentality' is something we take seriously, as everyone is always looking ahead, thinking about innovating and always bringing the best to our customers. The rebranding process brought even more clarity to a concept that we were already adopting internally, the {customer always at the center}, but not forgetting or employees. Working with a proactive team to anticipate future problems, needs or changes is the ideal scenario for me, Together we will drive growth to all our customers and consequently Milvus too!
Leonardo Stival
Marketing
Valued and respected
It's a pleasure to be part of Milvus, it's a company that makes me grow. The team is always in harmony, willing to help you and make you laugh too. It's a company where the employee's work is valued and respected, with a welcoming and relaxed atmosphere. I am very happy to be part of the team and together we will go further!
Gabriela Targão
Administrative departament
A big family
I'm grateful to be a part of Milvus, people really work here as a team and respect each other's opinions, you really feel that you're part of a big family and you're recognized for what you do; also, it's a great work environment. We always have challenges, but with the team working together, any challenge becomes easy, I really admire the whole team and together we have no limits to what we can achieve.
Eduardo Portella
Development
We are challenged everyday
Being part of Milvus team and following its evolution is very rewarding. We are challenged day after day, which makes us grow professionally and personally. I'm proud of and I admire all my colleagues who are members of this united and welcoming team. I know we can count on each other to win the battles, causing the feeling that together we will go further.
Deisy Mamani
Commercial departament
Concern for well-being
Working at Milvus is extremely rewarding. It is a pleasure to be in this company, which welcomes and cares about its employees. Structure, support, concern about well-being and quality of work reveal the best in me, always encouraging me to grow together and deliver the best product to our customer, which is our main focus. Milvus is much more than a company, it's a family. And this is due to the excellent employees, who are examples, both in the professional and social fields, and the relaxed and extremely focused environment. I fell proud to be part of the company and I say: the future is now, the future is Milvus! I grew a lot while working here, and I hope to grow a lot more, always together.
Gabriel Amorim
Development
Space to show my ideas
Milvus is a company that supports my decisions and cares about my well-being and my future in it, so I have plenty of space to show my ideas and receive feedback from my leaders. The leisure areas within the company are well plann and advertised internally. We often stay after business hours talking and having fun without that feeling that I need to run away from here it's like a second home.
Ricardo Coelho
Support
Welcomed and recognized by everyone
Working at Milvus is a unique experience, I fell very proud of being part of a flexible organization. From the beginning I felt welcomed and recognized by everyone. Everyone is open to sharing information and experiences, which makes you feel even more welcomed. I support this company with love and dedication, because here the leaders and directors are close and support and encourage the employee's professional growth. This way, we walk together, company and employees in constant growth and evolution. Here in the commercial departament, our work is focused on customer satisfaction and delivering innovative solutions, which encourages me to be a better professional every day.
Barbara Garcia
Commercial departament
The best professionals in the market
It gives me great satisfaction and joy to be part of Milvus' incredible team. Everything works naturally when we have the best professionals in the market working together. The atmosphere is amazing, everyone working with the same purpose and as we work, we grow as a team and as professionals. Here we are all the same, seeking to do things differently with high quality and efficiency. At Milvus I learned that unity is a differentiator and this is very clear here. I love to give the best out of me every day in order to make our customers feel and experience the best of our company; this is a natural reflection of everything we experience internally. Finally, I can only thank for the opportunity to contribute and learn so much. Thank you Milvus!
Aleksander Pereira
Commercial departament
Over 250,000
customers served
Over 25 million
of resolved tickets
Over 287,000
inventoried devices
+9 countries
of Milvus' presence
Milvus is the largest national company in the helpdesk segment.
And it won't stop there. With constant investment in rebranding, research and development, Milvus feeds the dreams of employees and customers, following a path to success together.
Do you want to be part of this history?
We have a startup culture, we operate at a fast pace, we like challenges and we believe that a collaborative environment promotes knowledge as we learn every day.