Our solution adapts to your needs.
Only pay for what you need today and
adjust as your business grows.
No surprises, no complications
Talk
Number of agents:
Price per user:
US$ 15.00
Talk Profile: Open tickets and assist customers via WhatsApp, Telegram, and Website Chat with intelligent support queues.
Ticket
Number of agents:
Price per user:
US$ 25.00
Ticket Profile: Everything from Talk + ticket management: edit, add information, attach files, and much more.
IT
Number of agents:
Price per user:
US$ 35.00
IT Profile: Everything from Talk and Ticket + IT control: remote access, vulnerability management, machine monitoring, and much more.
Plan Details
✓ 1 Agent Talk
✓ 1 Agent Ticket
US$ 40,00
Recursos
Chat
✓
✓
✓
Official WhatsApp
!
✓
✓
✓
Non Official WhatsApp
!
✓
✓
✓
Chatbot
!
✓
✓
✓
Integration with Telegram
✓
✓
✓
Satisfaction survey at the end of the conversation
✓
✓
✓
Configuration of working hours per queue
✓
✓
✓
Multiple connected numbers
✓
✓
✓
Multiple Service Queues
✓
✓
✓
Knowledge base
✓
✓
✓
Automatic distribution rules
✓
✓
✓
App
✓
✓
✓
✓
Customer Portal
✓
✓
Customizable forms
✓
✓
Automatic ticket distribution rules
✓
✓
Ticket management
✓
✓
Customer and ticket tracking
✓
✓
Customizable ticket fields
✓
✓
Customer and ticket tracking
✓
✓
Mass Ticket Update
✓
✓
Workflow, automation, and ticket triggers
✓
✓
Hour record
✓
✓
Ticket scheduling
✓
✓
Team segmentation (work table)
✓
✓
Service catalog
✓
✓
Satisfaction Survey at Ticket Completion
✓
✓
Ticket review
✓
✓
Ticket approval flow
✓
✓
Management of hourly service contracts or tickets
✓
✓
Define hourly contracts, tickets, and service catalogs
✓
✓
Minimum fraction for recording hours and completing the ticket
✓
✓
Blocked for non-payment
✓
✓
Password Management (Password Vault)
✓
Device Loan Agreements
✓
Device contracts
✓
Automation Devices / Alert
✓
Connection via SSH
✓
SNMP
✓
Windows, LINUX (Debian, Suse Ubuntu) and MAC clients
✓
Removable media lock
✓
Unreliable services
✓
Untrusted applications
✓
Obsolete operating system
✓
Windows Firewall disabled
✓
Agent for installation of client computers
✓
Agent for installation on client computers
✓
Antivirus monitoring
✓
Event Viewer Monitoring
✓
Monitoring CPU, memory, and temperature usage
✓
Disk Monitoring with SMART
✓
Service monitoring
✓
Link Monitoring (Site/IP/Port)
✓
Remote access
✓
Network Topology
✓
Network scanning to discover devices
✓
Classification of trusted and untrusted software and services
✓
Device-to-Ticket Linking
✓
Software license management
✓
Device profile
✓
Script Library
✓
Your client, your logo (White Label)
✓
Customize your customer portal with your brand colors and logo.
✓
Project Manager
✓
Project management
✓
Customize your reports with your branding
✓
Billed monthly.
Only 2 users to get started.
Implementation Consulting Fees.
Exclusive discount for more than 10 users.
Much more than plans
Discover the additional features that make all the difference.
Talk
Ticket
IT
Visions and Indicators
Channel Management Dashboard
Chat Operator Status Dashboard
Chat Service Status Dashboard
Security
2FA
Two-factor authentication via email and Milvus App
Implementation in 30 Days (or Less)
Implement in days, not weeks or months. Rely on a dedicated team and a validated method to deploy the solution in your company.
We Are a 100% Brazilian Company
Fast and Easy Implementation
Recorded Training Sessions
Connect the Most Desired Features
Additional Official WhatsApp Number
(API)
Put Artificial Intelligence to Work for You
Integrate ChatGPT with Milvus and elevate your support quality. Speed up service, increase team productivity, and deliver a human, personalized experience. Discover how this integration can boost customer satisfaction.
We Are Official Meta Partners.
Enjoy full security to activate Meta’s official API. As partners, you gain even greater ease to activate the official channel APIs with us.
Custom Integrations
Integrate Milvus with leading market software and customize your operations. We offer native integrations with OpenAI (ChatGPT), Zabbix, Google Users, Office365 Users.
Join over 3,000 companies that trust Milvus
FAQ
Find answers to your questions here, and don’t hesitate to reach out if you don’t find what you’re looking for.
Does Milvus meet the needs of my business?
Yes! Milvus was developed to serve businesses of ALL sizes and industries, helping to provide high-quality customer service and support. With flexible solutions, the platform adapts from startups to large enterprises, allowing you to handle higher volumes of requests and scale usage as your operation grows.
What are the benefits of the free trial?
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Do I need to provide a credit card to start the free trial?
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What happens after the free trial ends?
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How does the consultative meeting work?
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What’s the difference between the free trial and the demo meeting?
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What are the available payment methods?
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Is implementation optional?
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How long does it take to implement Milvus?
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Can I integrate Milvus with the apps and systems I already use?
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Can I upgrade or downgrade my subscription?
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Why choose Milvus?
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Does Milvus offer technical support? How does it work?
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Is Milvus secure for storing my data?
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