Our solution adapts to your needs.
Only pay for what you need today and
adjust as your business grows.
No surprises, no complications
Talk
Number of agents:
Price per user:
US$ 15.00
Talk Profile: Open tickets and assist customers via WhatsApp, Telegram, and Website Chat with intelligent support queues.
Ticket
Number of agents:
Price per user:
US$ 25.00
Ticket Profile: Everything from Talk + ticket management: edit, add information, attach files, and much more.
IT
Number of agents:
Price per user:
US$ 35.00
IT Profile: Everything from Talk and Ticket + IT control: remote access, vulnerability management, machine monitoring, and much more.
Plan Details
✓ 1 Agent Talk
✓ 1 Agent Ticket
US$ 40,00
Recursos
Chat
✓
✓
✓
Official WhatsApp
!
✓
✓
✓
Non Official WhatsApp
!
✓
✓
✓
Chatbot
!
✓
✓
✓
Integration with Telegram
✓
✓
✓
Satisfaction survey at the end of the conversation
✓
✓
✓
Configuration of working hours per queue
✓
✓
✓
Multiple connected numbers
✓
✓
✓
Multiple Service Queues
✓
✓
✓
Knowledge base
✓
✓
✓
Automatic distribution rules
✓
✓
✓
App
✓
✓
✓
✓
Customer Portal
✓
✓
Customizable forms
✓
✓
Automatic ticket distribution rules
✓
✓
Ticket management
✓
✓
Customer and ticket tracking
✓
✓
Customizable ticket fields
✓
✓
Customer and ticket tracking
✓
✓
Mass Ticket Update
✓
✓
Workflow, automation, and ticket triggers
✓
✓
Hour record
✓
✓
Ticket scheduling
✓
✓
Team segmentation (work table)
✓
✓
Service catalog
✓
✓
Satisfaction Survey at Ticket Completion
✓
✓
Ticket review
✓
✓
Ticket approval flow
✓
✓
Management of hourly service contracts or tickets
✓
✓
Define hourly contracts, tickets, and service catalogs
✓
✓
Minimum fraction for recording hours and completing the ticket
✓
✓
Blocked for non-payment
✓
✓
Password Management (Password Vault)
✓
Device Loan Agreements
✓
Device contracts
✓
Automation Devices / Alert
✓
Connection via SSH
✓
SNMP
✓
Windows, LINUX (Debian, Suse Ubuntu) and MAC clients
✓
Removable media lock
✓
Unreliable services
✓
Untrusted applications
✓
Obsolete operating system
✓
Windows Firewall disabled
✓
Agent for installation of client computers
✓
Agent for installation on client computers
✓
Antivirus monitoring
✓
Event Viewer Monitoring
✓
Monitoring CPU, memory, and temperature usage
✓
Disk Monitoring with SMART
✓
Service monitoring
✓
Link Monitoring (Site/IP/Port)
✓
Remote access
✓
Network Topology
✓
Network scanning to discover devices
✓
Classification of trusted and untrusted software and services
✓
Device-to-Ticket Linking
✓
Software license management
✓
Device profile
✓
Script Library
✓
Your client, your logo (White Label)
✓
Customize your customer portal with your brand colors and logo.
✓
Project Manager
✓
Project management
✓
Customize your reports with your branding
✓
Billed monthly.
Only 2 users to get started.
Implementation Consulting Fees.
Exclusive discount for more than 10 users.
Implementation in 30 Days (or Less)
Implement in days, not weeks or months. Rely on a dedicated team and a validated method to deploy the solution in your company.
We Are a 100% Brazilian Company
Fast and Easy Implementation
Recorded Training Sessions
Connect the Most Desired Features
Additional Official WhatsApp Number
(API)
Put Artificial Intelligence to Work for You
Integrate ChatGPT with Milvus and elevate your support quality. Speed up service, increase team productivity, and deliver a human, personalized experience. Discover how this integration can boost customer satisfaction.
We Are Official Meta Partners.
Enjoy full security to activate Meta’s official API. As partners, you gain even greater ease to activate the official channel APIs with us.
Custom Integrations
Integrate Milvus with leading market software and customize your operations. We offer native integrations with OpenAI (ChatGPT), IP Telephony, Zabbix, Google Users, Office365 Users, and Bom Controle ERP.
