Terms of Use
By using our platform, you agree to abide by and be bound by the rules described herein. Please review them carefully. If you do not agree with any of our rules, you should not use MILVUS. This agreement applies to all services.
Acceptance of the Agreement
As a CLIENT, you agree to the terms and conditions outlined in this agreement for the use of the MILVUS platform. This agreement supersedes all prior or contemporaneous agreements, INCLUDING ORAL agreements, representations, warranties, and understandings related to the platform and services. This agreement may be amended at any time without specific prior notice, as needed by the PROVIDER.
Copyright
The content, graphics, design, compilation, magnetic translation, digital conversion, and other elements related to the MILVUS system and Services are protected by applicable copyright laws, trademarks, and other proprietary rights (including, but not limited to, intellectual property rights). Copying, redistribution, use, or publication by you of any such elements or any part of the MILVUS system or any of its Service features, except as permitted under Section 4 below, is strictly prohibited. You do not acquire ownership rights to any content, document, or other materials viewed through the MILVUS System or its Services. The publication of information or materials on the Site or MILVUS System does not constitute a waiver of any rights to such information and materials. Some of the content on the site and all content within the MILVUS system are copyrighted works.
Service Marks
“milvus.com” and other domains related to our site are registered trademarks, and other products and company names mentioned on the “milvus.com” website or during the course of service work may be trademarks of their respective owners.
Limited License
A non-transferable, non-exclusive, and revocable license will be granted to access and use the MILVUS System and its Services in strict accordance with this Agreement, whether in printed or electronic form.
Restrictions and Prohibited Uses
Your license to access and use the MILVUS System and Services, as well as any information, materials, or documents (collectively referred to as "Content and Materials"), is subject to the following restrictions and prohibited uses:
You may not, under penalty of the fine provided in clause 5.3 a1 of contract 1, without prejudice to damages and other civil and criminal consequences:
to copy, print, republish, display, distribute, transmit, sell, rent, lease, lend, or make available in any form or by any means all or any part of the “MILVUS.com” site or Services, or any content and materials retrieved from them;
to create compilations or derivative works from any content and materials of the site or Services;
to use any Content and Materials from the MILVUS Site or System in any way that may infringe any copyright or intellectual property rights;
to remove, alter, or obscure any copyright notice, proprietary notice, or terms of use contained on the MILVUS Site or System;
to remove, decompile, disassemble, or reverse engineer any software from the Site or the MILVUS System;
to use any automated or manual process to collect information from the Site or Services;
to use the MILVUS Site or System for the purpose of gathering information for or sending unsolicited commercial email;
to use the MILVUS Site or System in any way that violates any state or federal law regulating email, fax, and telephone calls;
to export or re-export the MILVUS Site or System, or any part thereof, or any software available on or through the MILVUS Site.
¹5.3. In addition to the obligations set forth in this instrument, the CLIENT’s obligations include:
a) To refrain from leasing, subleasing, selling, consigning, assigning, or transferring the System to any third party, whether individuals or legal entities, or even lending it; reproducing written materials accompanying the System; and altering, decompiling, disassembling, or reverse engineering the System;
a.1) If any violation of this clause is established, the parties hereby agree that MILVUS shall be entitled to a minimum indemnity equivalent to 50% of the total amount of 12 monthly fees, without prejudice to additional damages that may be assessed and other civil and criminal implications;
Advertisers
The MILVUS Site and System may contain advertising and sponsorships. Advertisers and sponsors are responsible for ensuring that the material submitted for inclusion on the Site and Services is accurate and complies with applicable laws. We are not responsible for any illegality, errors, inaccuracies, or issues in advertiser or sponsor materials.
Registration
Our service requires you to register. By registering, you agree to provide us with accurate and complete registration information. Your registration must be done using your real name; each registration is for personal use only and not on behalf of any other person or entity. The use of registered sections under your name or access by third parties is strictly prohibited, and no more than one user may use the system under the same registration. You are responsible for preventing unauthorized use. You are responsible for maintaining the security of your account and password. You are also responsible for all content posted and activities that occur under your account.
Errors, Corrections, and Changes
We may make changes to the features, functionalities, or content of the MILVUS Site and System at any time. We reserve the right, at our discretion, to edit or delete any documents, information, or other content on the site.
Homologação do serviço
Perform manual parallel routines, or by other means, until you fully verify the results obtained from the implementation and use of our services under your sole responsibility. Only after this analysis will you begin the effective operation of our services. You are responsible for complying with legal deadlines for the submission of tax documents or payment of obligations, regardless of the contracted service.
Third-Party Content
Third-party content may appear on the MILVUS Site and System or be accessible through links on the MILVUS Site and System. We are not responsible and assume no liability for any errors, misrepresentations of law, defamation, omissions, falsehoods, obscenity, pornography, or offensive language in their statements, opinions, representations, or any other form of content on the site or services provided to you. You understand that the information and opinions in third-party content represent the author’s views only and do not necessarily reflect our beliefs or opinions.
Illegal Activity
We reserve the right to investigate reported complaints or violations of this Agreement and take any action we deem appropriate, including but not limited to reporting any suspected illegal activity to law enforcement, regulators, or other third parties and disclosing any necessary or appropriate information to such persons or entities related to your profile, email addresses, usage history, materials, IP addresses, and published traffic information.
Use of Information
MILVUS may store data provided by you that may or may not be considered a trade secret. If you, the client, enter data into our database that you consider a trade secret, you understand that the data will be received by MILVUS without such restriction. MILVUS is not responsible for any losses associated with the disclosure of information you consider confidential.
Third-Party Services
We may allow advertising of certain third-party products or services from providers (“Suppliers”) from which you may or may not purchase certain goods or services. We do not operate or control the products or services offered. Suppliers are responsible for all aspects of order processing, billing, and customer service. You agree that the use or purchase of such products or services is at your own risk, without any warranties from us.
Links to Other Websites
The Site and Services may contain links to other websites. We are not responsible for the content, accuracy, or opinions expressed on such sites, and these sites are not investigated, monitored, or verified by us for accuracy or completeness. The inclusion of any linked site on our Site and Services does not imply approval or endorsement of the linked site by us. If you choose to access these third-party sites, you do so at your own risk.
Legal Compliance
You agree to comply with all applicable national and international laws, statutes, ordinances, and regulations regarding the use of our services.
Payment
You shall pay MILVUS the number of users multiplied by the licensing plan fee chosen, according to the payment frequency selected at the time of contracting. If the CLIENT opts for a different licensing plan during the term of this agreement, the fees will be adjusted accordingly. Failure to pay any amounts by their due dates will result in a 10% (ten percent) penalty, plus 1% (one percent) monthly interest for late payment and monetary correction.
After 10 days of default, SERVICE access will be suspended until all financial pending issues are settled. Access to the SERVICE will only be restored after MILVUS confirms full payment of all amounts due during the suspension period. This confirmation may take up to three business days after the CLIENT’s payment date. If the CLIENT does not resolve the financial pending issue within 30 (thirty) days from the due date of the unpaid amount, MILVUS reserves the right to terminate this EULA and permanently and irretrievably delete all CLIENT information that may be stored in the SOFTWARE. The licensing plan fees established at the time of SOFTWARE licensing will be updated annually according to the accumulated IPCA inflation index for the period, or, in case of its extinction, by another official index that replaces it.
Non-transferable
Your right to use the MILVUS System, as well as your username and password, is personal and non-transferable.
This agreement is executed for a term of 12 (twelve) months, and upon expiration of the initial period, if the contract is maintained, it will continue in effect for an indefinite term.
During the term of the contract, if the CLIENT unilaterally and without cause terminates the agreement, they will be liable for a compensatory penalty equal to 30% of the total remaining monthly payments until the end of the term.
Once the contract becomes effective for an indefinite term, it may be unilaterally terminated by either party, provided a 90 (ninety) days prior notice is respected. The cancellation request by the CLIENT must be sent to financeiro@milvus.com.br, and the PROVIDER has up to 5 business days to process the request. Cancellation does not settle any outstanding payments.