Serve at the speed of your customer,
whenever they need it.
> Chatbot Milvus
Automate your digital customer
service with Milvus.
Responding quickly is essential to winning and retaining customers.
The customer service chatbot helps you scale this growth by providing automatic
and instant responses to customers continuously, even outside business hours.
Feed it with your knowledge base and resolve first-level support tasks,
performing triage, while agents can focus on more complex cases.
See more features below.
Integrated ChatGPT
Bring AI to WhatsApp and Chat to interact with your customers intelligently, and optimize your time to focus on more strategic activities.
Integration with Chat and WhatsApp
Enhance your website with Chat and provide automated customer service through the messaging app preferred by Brazilians.
Knowledge base
Replace your contact forms
with chatbots
With the ChatBot, it's much easier to gather information from your potential clients
Have specific service flows
for each area
Have multiple chatbots working for you! Create automated service flows for Sales, After-sales, Finance, and more.
Advantages of automating
with Milvus
*CX Trends 2023
*2022 Study by Capterra
*2023 survey by Hibou
Interested in professionalizing your customer service per WhatsApp?
Start today and transform your customer service.
Integrate the chatbot with the apps that
are already part of your routine
Connect the chatbot with the leading apps in the market. Enhance your customers'
experience with easy-to-configure integrations:
Sheets
Make.com
Zemantic AI
Analytics
Pabbly
Cal.com
HTTP request
Chatwoot
ChatNode
Pixel
QR Code
Zapier
OpenAI
Dify.AI
What makes Milvus' chatbot different?
Easily build your
service flows
Forget about the complexity of codes and programming languages. With Milvus' customer service chatbot, you can add questions, answers, and define actions at each stage of the flow with just a few clicks. Drag and drop the blocks you want to include in the flows quickly and create smart, automatic, and personalized conversations.
Not from Tech?
We’ll do it for you!
Need help from specialists to build an effective service flow for each area of your business? When implementing a Chatbot, you can rely on professionals to create the flow with all the options that will help you serve faster and better. Contact our sales team to learn more.
Bot-to-Human Transfer
The chatbot streamlines level 1 of your entire service, and whenever necessary, you can configure the flow to automatically transfer demands to your human agents.
Have a virtual assistant and respond
whenever your customers need it
Respond quickly and don’t
lose customers
Multiply your team’s
productivity
Serve more customers, even
outside business hours
Have a chatbot to handle the
demands of each area
of your business
