Serve and sell more
through WhatsApp
Serve and sell more through WhatsApp
Offer automated and integrated service through
the digital channel your customer prefers
Offer automated and integrated service through the digital channel your customer prefers
You’ll have unlimited access to the platform
without providing your credit card information
Take a demo with our experts and
ask your questions.
You’ll have unlimited access to the platform
without providing your credit card information
Milvus provides everything your support
team needs to manage the conversation flow
and do much more!
Milvus provides everything your support team needs to manage the conversation flow
and do much more!
Personalize and automate responses with Chatbot and AI
Set up distribution rules for your team
Manage multiple numbers on a single screen
Multiple operators connected simultaneously
Add a WhatsApp button to your website
Increase customer satisfaction
and boost your revenue
WhatsApp is an essential part of your customers' lives—they use it daily for its convenience,
speed, and familiarity. With Milvus, you can elevate your customer
service, boost sales, and grow your business.
Take advantage of a wide range of features that help managers maintain
high performance and efficiency, along with tools designed to delight and retain your customers.
See more below:
WhatsApp is an essential part of your customers' lives—they use it daily for its convenience, speed, and familiarity. With Milvus, you can elevate your customer service, boost sales, and grow your business.
Take advantage of a wide range of features that help managers maintain
high performance and efficiency, along with tools designed to delight and retain your customers.
See more below:
Boost and automate your WhatsApp with ChatGPT and AI
Respond quickly with personalized and automated messages—even during high demand—using the power of Artificial Intelligence.
Multiple numbers and agents connected in one place
Serve customers at scale with multiple operators accessing your numbers simultaneously.
Create a WhatsApp button on your website
Make the customer journey easier and simplify contact with your company.
Satisfaction survey at the end of interactions
Monitor the quality of service in real time with automatic satisfaction surveys.
Intelligent distribution for your team
Automatically route conversations to your support agents based on availability or sequentially.
Reports and analytics features
Real-time visualization of key metrics and information for the support team
Don’t always start a conversation from scratch
Have the full message history at your disposal.
Advantages of automating
with Milvus
72% Customers want to receive
immediate service.
*CX Trends 2023
70% The public prefers chatbots
because they can be used at any
time or day of the week.
*2022 Study by Capterra
94% Customers consider good
service when there is agility in
resolving their doubts.
*2023 survey by Hibou
Boost and automate your
WhatsApp with ChatGPT and AI
Boost and automate your
WhatsApp with ChatGPT and AI
Boost and automate your
WhatsApp with ChatGPT and AI
Boost and automate your
WhatsApp with ChatGPT and AI
Fast and uninterrupted service through your audience’s favorite app? That’s possible with the Chatbot. Enable your company to provide automatic and intelligent support by creating personalized experiences. Build flows with customizable messages — from welcome greetings, to operator transfer notices, to thank-you notes at chat completion — tailored for each of your WhatsApp numbers. Help customers quickly and easily find the answers they need by powering your WhatsApp bot with AI trained on your knowledge base configured in Milvus. Set all this up, and much more, in a single screen!
Fast and uninterrupted service through your audience’s favorite app? That’s possible with the Chatbot. Enable your company to provide automatic and intelligent support by creating personalized experiences. Build flows with customizable messages — from welcome greetings, to operator transfer notices, to thank-you notes at chat completion — tailored for each of your WhatsApp numbers. Help customers quickly and easily find the answers they need by powering your WhatsApp bot with AI trained on your knowledge base configured in Milvus. Set all this up, and much more, in a single screen!
Fast and uninterrupted service through your audience’s favorite app? That’s possible with the Chatbot. Enable your company to provide automatic and intelligent support by creating personalized experiences. Build flows with customizable messages — from welcome greetings, to operator transfer notices, to thank-you notes at chat completion — tailored for each of your WhatsApp numbers. Help customers quickly and easily find the answers they need by powering your WhatsApp bot with AI trained on your knowledge base configured in Milvus. Set all this up, and much more, in a single screen!
Fast and uninterrupted service through your audience’s favorite app? That’s possible with the Chatbot. Enable your company to provide automatic and intelligent support by creating personalized experiences. Build flows with customizable messages — from welcome greetings, to operator transfer notices, to thank-you notes at chat completion — tailored for each of your WhatsApp numbers. Help customers quickly and easily find the answers they need by powering your WhatsApp bot with AI trained on your knowledge base configured in Milvus. Set all this up, and much more, in a single screen!
Multiple numbers and agents connected in one place
Multiple numbers and agents connected in one place
Multiple numbers and agents connected in one place
Multiple numbers and agents connected in one place
Connect as many agents as you want simultaneously on the same number, or if you prefer, manage multiple numbers and distinct workflows from a single platform. Improve time management and team priorities by selecting who can access and respond to each business number with our WhatsApp management tool.
Connect as many agents as you want simultaneously on the same number, or if you prefer, manage multiple numbers and distinct workflows from a single platform. Improve time management and team priorities by selecting who can access and respond to each business number with our WhatsApp management tool.
Connect as many agents as you want simultaneously on the same number, or if you prefer, manage multiple numbers and distinct workflows from a single platform. Improve time management and team priorities by selecting who can access and respond to each business number with our WhatsApp management tool.
Connect as many agents as you want simultaneously on the same number, or if you prefer, manage multiple numbers and distinct workflows from a single platform. Improve time management and team priorities by selecting who can access and respond to each business number with our WhatsApp management tool.
Interested in professionalizing your customer service per WhatsApp?
Start today and transform your customer service.
Start today and transform your customer service.
You’ll have unlimited access to the platform
without providing your credit card information
Take a demo with our experts and
ask your questions.
You’ll have unlimited access to the platform
without providing your credit card information
Add a WhatsApp button
to your website
Add a WhatsApp button
to your website
Add a WhatsApp button
to your website
Add a WhatsApp button
to your website
Chat with your website visitors through your company's WhatsApp and let them get their questions answered quickly, even outside business hours. Add a clickable WhatsApp icon with the logo on strategic pages to boost conversion rates and enhance customer satisfaction.
Chat with your website visitors through your company's WhatsApp and let them get their questions answered quickly, even outside business hours. Add a clickable WhatsApp icon with the logo on strategic pages to boost conversion rates and enhance customer satisfaction.
Chat with your website visitors through your company's WhatsApp and let them get their questions answered quickly, even outside business hours. Add a clickable WhatsApp icon with the logo on strategic pages to boost conversion rates and enhance customer satisfaction.
Chat with your website visitors through your company's WhatsApp and let them get their questions answered quickly, even outside business hours. Add a clickable WhatsApp icon with the logo on strategic pages to boost conversion rates and enhance customer satisfaction.
Customer satisfaction survey at the end of interactions
Customer satisfaction survey at the end of interactions
Customer satisfaction survey at the end of interactions
Customer satisfaction survey at the end of interactions
There’s no better way to improve your customer service area than by listening to what your own customers have to say! The satisfaction survey can be configured to be sent automatically at the end of interactions via WhatsApp. Managers can also monitor team evaluations and even assess each operator individually, ensuring a continuous improvement process and a clearer view of customer satisfaction regarding the service provided.
There’s no better way to improve your customer service area than by listening to what your own customers have to say! The satisfaction survey can be configured to be sent automatically at the end of interactions via WhatsApp. Managers can also monitor team evaluations and even assess each operator individually, ensuring a continuous improvement process and a clearer view of customer satisfaction regarding the service provided.
There’s no better way to improve your customer service area than by listening to what your own customers have to say! The satisfaction survey can be configured to be sent automatically at the end of interactions via WhatsApp. Managers can also monitor team evaluations and even assess each operator individually, ensuring a continuous improvement process and a clearer view of customer satisfaction regarding the service provided.
There’s no better way to improve your customer service area than by listening to what your own customers have to say! The satisfaction survey can be configured to be sent automatically at the end of interactions via WhatsApp. Managers can also monitor team evaluations and even assess each operator individually, ensuring a continuous improvement process and a clearer view of customer satisfaction regarding the service provided.
Smart team assignment
Smart team assignment
Smart team assignment
Smart team assignment
Don’t keep your customers waiting! With automatic distribution, the system routes incoming requests either randomly or based on agent availability. Improve service quality and reduce the Average Wait Time (AWT) across your departments.
Don’t keep your customers waiting! With automatic distribution, the system routes incoming requests either randomly or based on agent availability. Improve service quality and reduce the Average Wait Time (AWT) across your departments.
Don’t keep your customers waiting! With automatic distribution, the system routes incoming requests either randomly or based on agent availability. Improve service quality and reduce the Average Wait Time (AWT) across your departments.
Don’t keep your customers waiting! With automatic distribution, the system routes incoming requests either randomly or based on agent availability. Improve service quality and reduce the Average Wait Time (AWT) across your departments.
Reports and Analytical Tools
Reports and Analytical Tools
Reports and Analytical Tools
Reports and Analytical Tools
Implement improvements quickly and maintain proactive management with dashboards and service reports that display real-time team data. Get insights on agents currently in the service queue (online and offline), monitor Average Wait Time (AWT) and Average Handling Time (AHT) for the entire team or individually, and keep customer satisfaction high.
Implement improvements quickly and maintain proactive management with dashboards and service reports that display real-time team data. Get insights on agents currently in the service queue (online and offline), monitor Average Wait Time (AWT) and Average Handling Time (AHT) for the entire team or individually, and keep customer satisfaction high.
Implement improvements quickly and maintain proactive management with dashboards and service reports that display real-time team data. Get insights on agents currently in the service queue (online and offline), monitor Average Wait Time (AWT) and Average Handling Time (AHT) for the entire team or individually, and keep customer satisfaction high.
Implement improvements quickly and maintain proactive management with dashboards and service reports that display real-time team data. Get insights on agents currently in the service queue (online and offline), monitor Average Wait Time (AWT) and Average Handling Time (AHT) for the entire team or individually, and keep customer satisfaction high.
Don’t always start a conversation from scratch
Don’t always start a conversation from scratch
Don’t always start a conversation from scratch
Don’t always start a conversation from scratch
Did you know that one of the main reasons for customer dissatisfaction during support is having to repeat the reason for contact multiple times? With Milvus’ conversation history feature, you can quickly access all previous interactions with the customer, even when the chat is transferred between agents. Gain better context of the conversation and speed up issue resolution with just a few clicks.
Did you know that one of the main reasons for customer dissatisfaction during support is having to repeat the reason for contact multiple times? With Milvus’ conversation history feature, you can quickly access all previous interactions with the customer, even when the chat is transferred between agents. Gain better context of the conversation and speed up issue resolution with just a few clicks.
Did you know that one of the main reasons for customer dissatisfaction during support is having to repeat the reason for contact multiple times? With Milvus’ conversation history feature, you can quickly access all previous interactions with the customer, even when the chat is transferred between agents. Gain better context of the conversation and speed up issue resolution with just a few clicks.
Did you know that one of the main reasons for customer dissatisfaction during support is having to repeat the reason for contact multiple times? With Milvus’ conversation history feature, you can quickly access all previous interactions with the customer, even when the chat is transferred between agents. Gain better context of the conversation and speed up issue resolution with just a few clicks.
We are partners of Meta:
We are partners of Meta:
We are partners of Meta:
We are partners of Meta:
Take advantage of the benefits of the Official WhatsApp API
Take advantage of the benefits of the Official WhatsApp API
Take advantage of the benefits of the Official WhatsApp API
Take advantage of the benefits of the Official WhatsApp API
With the Official WhatsApp API on Milvus, your company enjoys the most stable and fastest connection between operators and customers, ensuring smooth communication.
With the Official WhatsApp API on Milvus, your company enjoys the most stable and fastest connection between operators and customers, ensuring smooth communication.
With the Official WhatsApp API on Milvus, your company enjoys the most stable and fastest connection between operators and customers, ensuring smooth communication.
With the Official WhatsApp API on Milvus, your company enjoys the most stable and fastest connection between operators and customers, ensuring smooth communication.
FAQ
Find answers to your questions here, and don’t hesitate to reach out if you don’t find what you’re looking for.
Does Milvus meet the needs of my business?
Yes! Milvus was developed to serve businesses of ALL sizes and industries, helping to provide high-quality customer service and support. With flexible solutions, the platform adapts from startups to large enterprises, allowing you to handle higher volumes of requests and scale usage as your operation grows.
What are the benefits of the free trial?
+
Do I need to provide a credit card to start the free trial?
+
What happens after the free trial ends?
+
How does the consultative meeting work?
+
What’s the difference between the free trial and the demo meeting?
+
What are the available payment methods?
+
Is implementation optional?
+
How long does it take to implement Milvus?
+
Can I integrate Milvus with the apps and systems I already use?
+
Can I upgrade or downgrade my subscription?
+
Why choose Milvus?
+
Does Milvus offer technical support? How does it work?
+
Is Milvus secure for storing my data?
+
Ready to Transform
Your Customer Support?
Ready to Transform
Your Customer Support?
Try It Free Now or Schedule a Demo with Our Specialists!
Try It Free Now or Schedule a Demo with Our Specialists!
You’ll have unlimited access to the platform
without providing your credit card information
Take a demo with our experts and
ask your questions.
FAQ
Find answers to your questions here, and don’t hesitate to reach out if you don’t find what you’re looking for.
Does Milvus meet the needs of my business?
Yes! Milvus was developed to serve businesses of ALL sizes and industries, helping to provide high-quality customer service and support. With flexible solutions, the platform adapts from startups to large enterprises, allowing you to handle higher volumes of requests and scale usage as your operation grows.
What are the benefits of the free trial?
+
Do I need to provide a credit card to start the free trial?
+
What happens after the free trial ends?
+
How does the consultative meeting work?
+
What’s the difference between the free trial and the demo meeting?
+
What are the available payment methods?
+
Is implementation optional?
+
How long does it take to implement Milvus?
+
Can I integrate Milvus with the apps and systems I already use?
+
Can I upgrade or downgrade my subscription?
+
Why choose Milvus?
+
Does Milvus offer technical support? How does it work?
+
Is Milvus secure for storing my data?
+
FAQ
Find answers to your questions here, and don’t hesitate to reach out if you don’t find what you’re looking for.
Does Milvus meet the needs of my business?
Yes! Milvus was developed to serve businesses of ALL sizes and industries, helping to provide high-quality customer service and support. With flexible solutions, the platform adapts from startups to large enterprises, allowing you to handle higher volumes of requests and scale usage as your operation grows.
What are the benefits of the free trial?
+
Do I need to provide a credit card to start the free trial?
+
What happens after the free trial ends?
+
How does the consultative meeting work?
+
What’s the difference between the free trial and the demo meeting?
+
What are the available payment methods?
+
Is implementation optional?
+
How long does it take to implement Milvus?
+
Can I integrate Milvus with the apps and systems I already use?
+
Can I upgrade or downgrade my subscription?
+
Why choose Milvus?
+
Does Milvus offer technical support? How does it work?
+
Is Milvus secure for storing my data?
+
Try it now! Optimize
your management
and customer
relationship
Contact Milvus for a free 7-day trial and use all
features of the system.
You’ll have unlimited access to the platform
without providing your credit card information