Centralize support and
boost your team's
productivity
Centralize support and
boost your team's
productivity
Learn how to automate your processes, optimize team management,
and improve your business results
Learn how to automate your processes, optimize team management,
and improve your business results
Has your company ever faced any
of these challenges?
Slow response times and missed deadlines
Too many WhatsApp numbers to manage
Lack of visibility into your support operation
Inability to measure team productivity
Customer support can be challenging. But Milvus
makes it easier.
Why Milvus?
Because you need a simple way to
communicate with your customers.
Connect
Your customers want to ask questions
before buying and expect immediate help.
Serve them when and where they prefer.
Your customers want to ask questions
before buying and expect immediate help. Serve them when and where they prefer.
Get Organized
Your team needs organization to direct
each conversation to the appropriate area.
You can prioritize conversations and assign
tickets to track the issue from start to finish.
Your team needs organization to direct
each conversation to the appropriate area. You can prioritize conversations and assign tickets to track the issue from start to finish.
Scale
Increase your agents' productivity by
allowing them to manage support across
multiple channels such as: Phone, WhatsApp,
Chat, Email, Forms, and more. And all of this
in a single system.
Increase your agents' productivity by
allowing them to manage support across multiple channels such as: Phone, WhatsApp, Chat, Email, Forms, and more. And all of this in a single system.
How it works?
What you need to transform
your support is right here:
Get real-time visibility into
your operation
Understand your customers' profiles, the reasons for
contact, clearly see which team member responded, how
long it took, and the entire conversation history. Make the
best decisions guided by data, dashboards, and reports.
Centralize your support
Your customers use multiple channels to reach you, such as
Phone, WhatsApp, Chat, Email, and Forms. Milvus organizes
all conversations in a single, complete, and easy-to-use
platform.
Your customers use multiple channels to reach you, such as Phone, WhatsApp, Chat, Email, and Forms. Milvus organizes all conversations in a single, complete, and easy-to-use
platform.
Get real-time visibility into your operation
Understand your customers' profiles, the reasons for contact, clearly see which team member responded, how long it took, and the entire conversation history. Make the best decisions guided by data, dashboards, and reports.
Increase your team's
productivity
Tag and assign specific conversations to your team members, ensuring the right department receives the requests. Create workflows and set deadlines for your support.
Simplify support
Identify the most frequent questions and, when resolving a ticket, add your response to the knowledge base for future reference. Set up response templates to speed up support
and use AI features to get quick and efficient answers.
Automate to grow
Save time for your team and reduce operational costs by automating conversations throughout the customer journey. Automate tedious tasks to focus on what matters:
providing excellent customer service.
Increase your team's
productivity
Tag and assign specific conversations to your team
members, ensuring the right department receives the
requests. Create workflows and set deadlines for your
support.
Simplify support
Identify the most frequent questions and, when resolving a
ticket, add your response to the knowledge base for future
reference. Set up response templates to speed up support
and use AI features to get quick and efficient answers.
Automate to grow
Save time for your team and reduce operational costs by
automating conversations throughout the customer
journey. Automate tedious tasks to focus on what matters:
providing excellent customer service.
With Milvus, you're in great company
calls
inventoried devices
operators
Chosen by over 3,000 companies who decided to have a lighter,
more transparent, and straightforward customer service experience with Milvus.
You’ll have unlimited access to the platform
without providing your credit card information
Take a demo with our experts and
ask your questions.
A platform designed to improve
the experience of customers,
agents, and managers
A platform designed to improve
the experience of customers,
agents, and managers
A platform designed to improve
the experience of customers,
agents, and managers
For Your Customer
Support Agent
Customer Support Team Managers
For IT Teams
Access to multiple support channels
Better experience in the support process
Ability to evaluate and interact with support and requests
For Your Customer
Support Agent
Customer Support Team Managers
For IT Teams
Access to multiple support channels
Better experience in the support process
Ability to evaluate and interact with support and requests
For Your Customer
Support Agent
Customer Support Team Managers
For IT Teams
Access to multiple support channels
Better experience in the support process
Ability to evaluate and interact with support and requests
Automate your support and reduce costs
with the Milvus Chatbot
Companies that adopted the Milvus Chatbot increased support
efficiency by up to 20% in just 30 days!
Less overload, more productivity for your team!
Fast and 24/7 support, without the need to expand your team.
Resolve tickets automatically and optimize processes.
100% integrated with Milvus for unified and efficient management!
Learn More
The preferred choice for IT teams
Have a complete solution designed to help you implement
the best practices of ITIL and COBIT in your IT management.
Increase the productivity of your technical support with
intelligent and automated inventory control.
Have a complete solution designed to help you implement the best practices of ITIL and COBIT in your IT management.
Increase the productivity of your technical support with intelligent and automated inventory control.
Here are some features:
Device monitoring;
Vulnerability alerts;
Ticket-based support management;
Contract management;
Integrations and much more.
If you've made it this far, we believe
you want to:
Improve your customer experience
Integrate all your support channels
Control your support flow
Have management reports just a click away
You’ll have unlimited access to the platform
without providing your credit card information
Want to see Milvus in action?
Click the button below to schedule a demo with our specialists.
In the demos, you will see:
See how agents manage conversations across
multiple channels from a single interface;
See how agents manage conversations across multiple channels from a single interface;
Guided tour from the Manager's
perspective;
Guided tour from the Customer's
perspective;
Guided tour from the Agent's
perspective;
A tour of the user interface and insights,
allowing you to create customized reports.
FAQ
Find answers to your questions here, and don’t hesitate to reach out if you don’t find what you’re looking for.
Does Milvus meet the needs of my business?
Yes! Milvus was developed to serve businesses of ALL sizes and industries, helping to provide high-quality customer service and support. With flexible solutions, the platform adapts from startups to large enterprises, allowing you to handle higher volumes of requests and scale usage as your operation grows.
What are the benefits of the free trial?
+
Do I need to provide a credit card to start the free trial?
+
What happens after the free trial ends?
+
How does the consultative meeting work?
+
What’s the difference between the free trial and the demo meeting?
+
What are the available payment methods?
+
Is implementation optional?
+
How long does it take to implement Milvus?
+
Can I integrate Milvus with the apps and systems I already use?
+
Can I upgrade or downgrade my subscription?
+
Why choose Milvus?
+
Does Milvus offer technical support? How does it work?
+
Is Milvus secure for storing my data?
+
FAQ
Find answers to your questions here, and don’t hesitate to reach out if you don’t find what you’re looking for.
Does Milvus meet the needs of my business?
Yes! Milvus was developed to serve businesses of ALL sizes and industries, helping to provide high-quality customer service and support. With flexible solutions, the platform adapts from startups to large enterprises, allowing you to handle higher volumes of requests and scale usage as your operation grows.
What are the benefits of the free trial?
+
Do I need to provide a credit card to start the free trial?
+
What happens after the free trial ends?
+
How does the consultative meeting work?
+
What’s the difference between the free trial and the demo meeting?
+
What are the available payment methods?
+
Is implementation optional?
+
How long does it take to implement Milvus?
+
Can I integrate Milvus with the apps and systems I already use?
+
Can I upgrade or downgrade my subscription?
+
Why choose Milvus?
+
Does Milvus offer technical support? How does it work?
+
Is Milvus secure for storing my data?
+
FAQ
Find answers to your questions here, and don’t hesitate to reach out if you don’t find what you’re looking for.
Does Milvus meet the needs of my business?
Yes! Milvus was developed to serve businesses of ALL sizes and industries, helping to provide high-quality customer service and support. With flexible solutions, the platform adapts from startups to large enterprises, allowing you to handle higher volumes of requests and scale usage as your operation grows.
What are the benefits of the free trial?
+
Do I need to provide a credit card to start the free trial?
+
What happens after the free trial ends?
+
How does the consultative meeting work?
+
What’s the difference between the free trial and the demo meeting?
+
What are the available payment methods?
+
Is implementation optional?
+
How long does it take to implement Milvus?
+
Can I integrate Milvus with the apps and systems I already use?
+
Can I upgrade or downgrade my subscription?
+
Why choose Milvus?
+
Does Milvus offer technical support? How does it work?
+
Is Milvus secure for storing my data?
+
Try it now! Optimize
your management
and customer
relationship
Try it now! Optimize
your management
and customer
relationship
Contact Milvus for a free 7-day trial and use all
features of the system.
Contact Milvus for a free 7-day trial and use all
features of the system.
You’ll have unlimited access to the platform
without providing your credit card information
Take a demo with our experts and
ask your questions.
Ready to Transform Your
Customer Service?
Try It for Free Now or Have a Demo with Our Specialists!
You’ll have unlimited access to the platform
without providing your credit card information
Centralize support and
boost your team's
productivity
Learn how to automate your processes, optimize team management, and improve your business results
Has your company ever faced any of these challenges?
Slow response times and missed deadlines
Too many WhatsApp numbers to manage
Lack of visibility into your support operation
Inability to measure team productivity
Customer support can be challenging. But Milvus makes it easier.
Why Milvus?
Because you need a simple way to
communicate with your customers.
Connect
Your customers want to ask questions
before buying and expect immediate help. Serve them when and where they prefer.
Get Organized
Your team needs organization to direct
each conversation to the appropriate area. You can prioritize conversations and assign tickets to track the issue from start to finish.
Scale
Increase your agents' productivity by
allowing them to manage support across multiple channels such as: Phone, WhatsApp, Chat, Email, Forms, and more. And all of this in a single system.
How it works?
What you need to transform your support is right here:
Get real-time visibility into your operation
Understand your customers' profiles, the reasons for contact, clearly see which team member responded, how long it took, and the entire conversation history. Make the best decisions guided by data, dashboards, and reports.
Centralize your support
Your customers use multiple channels to reach you, such as Phone, WhatsApp, Chat, Email, and Forms. Milvus organizes all conversations in a single, complete, and easy-to-use platform.
Increase your team's
productivity
Tag and assign specific conversations to your team members, ensuring the right department receives the requests. Create workflows and set deadlines for your support.
Simplify support
Identify the most frequent questions and, when resolving a ticket, add your response to the knowledge base for future reference. Set up response templates to speed up support and use AI features to get quick and efficient answers.
Automate to grow
Save time for your team and reduce operational costs by automating conversations throughout the customer journey. Automate tedious tasks to focus on what matters: providing excellent customer service.
With Milvus, you're in great company
calls
inventoried devices
operators
Chosen by over 3,000 companies who decided to have a lighter, more transparent, and straightforward customer service experience with Milvus.
You’ll have unlimited access to the platform
without providing your credit card information
A platform designed to improve
the experience of customers,
agents, and managers
For Your Customer
Access to multiple support channels
Better experience in the support process
Ability to evaluate and interact with support and requests
Support Agent
Customer Support Team Managers
For IT Teams
For Your Customer
Access to multiple support channels
Better experience in the support process
Ability to evaluate and interact with support and requests
Support Agent
Customer Support Team Managers
For IT Teams
The preferred choice for IT teams
Have a complete solution designed to help you implement the best practices of ITIL and COBIT in your IT management.
Increase the productivity of your technical support with intelligent and automated inventory control.
Here are some features:
Device monitoring;
Vulnerability alerts;
Ticket-based support management;
Contract management;
Integrations and much more.
If you've made it this far, we believe you want to:
Improve your customer experience
Integrate all your support channels
Control your support flow
Have management reports just a click away
You’ll have unlimited access to the platform
without providing your credit card information
Automate your support and reduce costswith the Milvus Chatbot
Companies that adopted the Milvus Chatbot increased support
Less overload, more productivity for your team!
Fast and 24/7 support, without the need to expand your team.
Resolve tickets automatically and optimize processes.
100% integrated with Milvus for unified and efficient management!
Learn More
Automate your support and reduce costswith the Milvus Chatbot
Companies that adopted the Milvus Chatbot increased support
Less overload, more productivity for your team!
Fast and 24/7 support, without the need to expand your team.
Resolve tickets automatically and optimize processes.
100% integrated with Milvus for unified and efficient management!
Learn More
Want to see Milvus in action?
Click the button below to schedule a demo with our specialists. Click the button below to schedule a demo with our specialists.
In the demos, you will see:
Guided tour from the Customer's perspective;
Guided tour from the Agent's perspective;
Guided tour from the Manager's
perspective;
See how agents manage conversations across multiple channels from a single interface;
A tour of the user interface and insights,
allowing you to create customized reports.
Try it now! Optimize
your management
and customer
relationship
Contact Milvus for a free 7-day trial and use all
features of the system.
You’ll have unlimited access to the platform
without providing your credit card information
FAQ
Find answers to your questions here, and don’t hesitate to reach out if you don’t find what you’re looking for.
Does Milvus meet the needs of my business?
Yes! Milvus was developed to serve businesses of ALL sizes and industries, helping to provide high-quality customer service and support. With flexible solutions, the platform adapts from startups to large enterprises, allowing you to handle higher volumes of requests and scale usage as your operation grows.
What are the benefits of the free trial?
+
Do I need to provide a credit card to start the free trial?
+
What happens after the free trial ends?
+
How does the consultative meeting work?
+
What’s the difference between the free trial and the demo meeting?
+
What are the available payment methods?
+
Is implementation optional?
+
How long does it take to implement Milvus?
+
Can I integrate Milvus with the apps and systems I already use?
+
Can I upgrade or downgrade my subscription?
+
Why choose Milvus?
+
Does Milvus offer technical support? How does it work?
+
Is Milvus secure for storing my data?
+
FAQ
Find answers to your questions here, and don’t hesitate to reach out if you don’t find what you’re looking for.
Does Milvus meet the needs of my business?
Yes! Milvus was developed to serve businesses of ALL sizes and industries, helping to provide high-quality customer service and support. With flexible solutions, the platform adapts from startups to large enterprises, allowing you to handle higher volumes of requests and scale usage as your operation grows.
What are the benefits of the free trial?
+
Do I need to provide a credit card to start the free trial?
+
What happens after the free trial ends?
+
How does the consultative meeting work?
+
What’s the difference between the free trial and the demo meeting?
+
What are the available payment methods?
+
Is implementation optional?
+
How long does it take to implement Milvus?
+
Can I integrate Milvus with the apps and systems I already use?
+
Can I upgrade or downgrade my subscription?
+
Why choose Milvus?
+
Does Milvus offer technical support? How does it work?
+
Is Milvus secure for storing my data?
+
