Milvus is a platform that offers all helpdesk and management resources for IT companies. It is easy to use and offers rich content to help professionals learn how to use the system at a fair price.
Freshdesk has many elements to configure, which can complicate your daily activities. It is a tool that requires professional specialization for users in their daily tasks.
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| Amount of full plan | $35 | $79 |
| Process automation |
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| Customization |
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| Support in all plans |
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| Default viewer function |
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| Real-time report update time |
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| CSAT surveys on all plans |
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| Integration with third-party products |
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| Team collaboration tools |
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| Security measures |
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We are an intelligent help desk system; we optimize management processes, increase your team productivity and the efficiency of your support team.
Offer more possibilities to your customers, with ticketing system using different devices.
It offers flexibility to configure the SLAs of your customers in a unique, simple, and easy manner. Establish and customize service priorities.
Increase the productivity of your support team with intelligent and automated inventory management – see some of the features below:
Use the mobile app of inventory management system and ensure a proper management of your IT assets through monitoring and full control of all machines of your customers, wherever and whenever you want.
Try the system for 7 days for free and use all features available.
Free trial
